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Sales Associate, Robert Graham - Short Hills

Job Locations US-NJ-Short Hills
Business Group
Men's & Women's Apparel Group
Category
All Retail Store

About Us

Workwithus_RG

 

ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. Our Company offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.

 

This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.

Specific Responsibilities Would Include

SALES GENERATION:

  • Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
  • Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
  • Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
  • Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market

CUSTOMER SERVICE:

  •  Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
  • Resolve all client problems and complaints quickly and effectively
  • Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise

OTHER TRAITS:

  • Is dedicated to meeting the expectations and requirements of internal and external customers.
  • Gets first-hand customer information and uses it for improvements in products and services.
  • Acts with customers in mind; establishes and maintains effective relationships with customers  

Our Best Fit Candidate Would Have

  • Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
  • High School Diploma or equivalent
  • A strong commitment to customer service and teamwork
  • Excellent brand and product knowledge
  • Flexibility to work a retail schedule which includes evenings, weekends, and holidays
  • Ability to lift up to 50 pounds of merchandise
  • Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
  • Experience working in a sales-commission environment preferred

*This commission eligible position will receive a generous employee discount at Robert Graham. 

 

Robert Graham is an equal opportunity employer

 

 

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