Logistics Manager - Carrier Management

Job Locations US-NY-New York
Business Group

About Us



Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty.  Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box.  Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.


As one of the world’s premier lifestyle brand collectives, we want to ensure that warehouses, factories, retail outlets and on-line retailers all over the world have what they need, when they need it. You’ll be part of a team that leverages leading-edge technology – and innovative solutions – to deliver goods and materials on time, on schedule and in great condition. It’s a career path the offers non-stop challenges and endless variety – along with the opportunity to learn the business from the best.

Specific Responsibilities Would Include

This position will lead shipment visibility globally across all modes for Centric Brands.  They will lead carrier relations supporting Ocean and Air facilitating timely and cost-efficient movement of both exceeding performance levels.  Will ensure proper build out of Standard Operating Procedures ensuring best in class support across all modes/facets of our logistics department.  Will lead transit time performance measurements, improvements, information in systems/platforms to ensure complete, timely and accurate with exceptional levels of performance.  Will act as lead support within US for our carrier base. 


An ideal candidate will be innovative, highly influential, will get things done, and able to steer through ambiguity while providing balanced decision-making by assessing tradeoffs. They are passionate about solving complex problems in a high-growth environment, with a mindset for building durable solutions to problems at scale, approaching their work with determination. They will have spent considerable time in logistics project management and launching of new carriers, projects, providers, visibility platforms, and consolidators. Candidates will be able to demonstrate excellence, possess the ability to learn quickly and strive for perfection within a fast-paced environment.


Key Responsibilities:

  • Strategic 
    • Propose/create/develop/execute transportation allocation and capacity and transit strategies and develop contingency plans to cost-effectively support varying levels of company sales and changes to supply/demand patterns as well as market volatility
    • Support the development of staff and team members to ensure continued growth in position and within Centric Brands Logistics department.
    • Track/Trace/Troubleshoot/Assist/Resolve ocean or air shipments transit issues/delays and questions as they arise
    • Supports negotiation of rates and contracts and relationship management with ocean, air, parcel and other carrier relationshipsLead ocean/air carriers and destination consolidation providers, in their SOP/SOW development, KPI management, performance seeking to improve current state operations and cost management
    • Oversees Ocean lead times performance, tracking and providing suggestions of updates to routing guides and systems to ensure most reliable carriers are used/assigned lanes as well as proper lead times established/managed within our systems/tools
    • Oversees the continued movement of ocean freight once on-board original port of load, ensuring timely movement through to destination port, including facilitating faster service/support through transshipment locations.
    • Oversees Air freight globally end to end leading the team in processes, procedures, bidding, awarding and continued timely movement while tracking and providing enhanced visibility
    • Will support and lead our scorecarding for our ocean/air carrier’s accountability, ensuring we have the best/improving support and service
    • Establish and maintain effective communications with all production and support groups, including outside groups (transportation, custom brokers, customers and suppliers)
    • Identify, develop, implement, and enhance shipping visibility tools/reports/dashboards and milestone timeliness/completeness to proactively manage and improve the logistics network
    • Maintain current pricing levels of NVO/Air markets to understand available options for further cost reduction to use and or leverage with existing relationships
    • Manage multiple priorities in a fast-paced environment with effective communication and thorough follow through
    • Strong experience developing KPI’s monitoring and auditing performance, managing execution against commitments, aggressively implementing preventive and corrective actions.
    • Provide complete, timely and accurate data for our quoted, booked, in-transit and delivered shipments for the business and our internal customers weekly/monthly/quarterly including fiscal accruals for ocean and air shipment modes
    • Proactively prevent issues from occurring/reoccurring, being proactive in solving issues before internal customers identity bringing solutions and answers
    • Supports the development, tracking, improvement, and performance of logistics budget
    • Research and implement new tools to aid in resolving complex and routine process issues while fostering a culture of continuous improvement
    • Develop, support, sell and drive the shift of volume to alternative methods of distribution (DC Bypass, Transload, etc...)
  • Day to Day Operations
    • Manage multiple priorities in a fast-paced environment with effective communication and thorough follow through
    • Proactively lead/capture/manage our capacity performance and needs to ensure our freight moves at best available cost/service options.
    • Will manage, develop and partner with our logistic team members to ensure carriers are addressing issues timely as well as performing at required levels (booking release, timely movement, complete visibility).
    • Owns the transit time performance, models, and updates to ensure we have the most accurate data and best performance available
    • Own the carrier relationships domestically within US to ensure KPI’s, volume, transit and service level components are each being managed to highest of standards
    • Ensures carrier’s milestones are provided timely and accurate
    • Lead weekly Carrier calls reviewing items including performance, open items, delayed shipments, pending bookings, mqc performance and future forecasts.
    • Establish and maintain effective communications with all internal/external production, supply chain and vendor groups (transportation, custom brokers, customers and suppliers)
    • Facilitates, creates and oversees reports to supply visibility to Production, Sales and Executive Management within the logistics functions
    • Document, update, and follow Standard Operating Procedures established to achieve high levels of quality services
    • Run and update reports as needed within various applications
    • Participate on off hour origin, forwarder and vendor calls when needed
  • Other items as needed by leadership including but not limited to various ad hoc analysis


Our Best Fit Candidate Would Have

  • Bachelor’s Degree in Supply Chain or a related field required; or an equivalent combination of education and minimum experience of 6-8 years, at least 2 years being management experience
  • High analytical ability and drive (analysis and visualization) to gather and interpret data at a granular level to further develop, recommend and implement solutions
  • Strong background leading international service providers operationally and cost negotiations, with high levels of experience building up processes (SOP’s and Statements of work), holding service providers accountable to business needs and KPI’s.
  • Project management experience with lean or six sigma experience highly valued, including process mapping and process re-design
  • High level expertise/experience with Microsoft Office Suite (Excel, PPT, Word), data visualization tools/dashboard development (e.g., Power BI, etc.)
  • Knowledge of SAP systems helpful
  • Travel as needed (required)

Salary Range:  $95,000 - $105,000


In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation. 


At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent.  Our job postings include an annual base salary range at the time of employment.  The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.  Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs. 


Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.


Centric Brands is an Equal Opportunity Employer


Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.


#LI-Hybrid  #LI-KW1

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