Store Manager, Jennifer Fisher, Soho NY

Join the Jennifer Fisher retail team and help us deliver world experiences for our clients. You will oversee the daily operations, business, training, management, and lead a team of talented sales associates whose mission will be to build deep and personal connections with our clients while driving sales and enhancing brand loyalty to Jennifer Fisher. The ideal candidate will have a rich clientelling background, passion for operations, and entrepreneurial spirit.

The Store Manager will be responsible for but not limited to:

General

• Manage and build a world class team of associates who are high performing sellers and experts with client experience.
• Create, execute, and manage store priorities and operations across sales, inventory, planning, operations, and VM.
• Track KPI’s against sales, client experience, and clientelling outreach to continuously find ways to improve our business and store experience.
• Prepare daily, weekly, and monthly sales reports to share with corporate partners.
• Collaborate with retail sales director to establish sales targets, customer acquisition strategies, retention strategies, and new business opportunities.
• Uphold loss prevention protocols by monitoring and performing all inventory movements, transfers, cycle counts, markdowns, and reconciliation.
• Control store operational expenses & protocols.
• Manage scheduling.

Sales & Experience

• Meet or exceed sales targets for the week, month, quarter, and year.
• Create and promote memorable shopping experiences for our clients resulting in sales and long-term relationships with clients.
• Assist with walk-in clients.
• Ensure sales associates are establishing a loyal book of clients, personal shoppers, and stylists and maintaining those relationships to drive repeat purchases and retention.
• Act as a stylist for the client while possessing deep knowledge of our product, brand, and assortment.
• Organize, plan, and schedule 1:1 appointments in-store and virtually in order to drive sales.

Visual Merchandising

• Support and execute VM directives by the retail team.
• Maintain impeccable VM standards for all products on the sales floor and back-of-house.
• Ensure an organized, clean, and elevated atmosphere within the store is maintained.

HR Related

• Recruit, train, and develop team of associates while promoting a culture of achievement and motivation.
• Uphold company standards through policy and procedure including dress code.
• Engage in frequent communication with the team around business decisions, changes, and strategic priorities and encourage feedback, ideas, and creativity within the team.
• Address and manage personal issues by coaching, warnings, write ups, and terminations when necessary.
• Ability to open and close the store.

• 5-6 years of retail and sales experience (management preferred)
• Experience in jewelry, accessories, or luxury retail
• Expert conversationalist who is obsessed with client experience.
• Entrepreneurial and self-motivated
• Ability to adapt and connect with a diverse range of people & clients.
• Attention to detail and able to multi-task and direct the team effectively.
• Promotes inclusive environment and fosters creativity and ideas from the team.
• Ability to multi-task and take on multiple priorities simultaneously.
• Strong problem solver and comfortable working in systems (Shopify)

Details

• Full time (In-Store)
• Location: SoHo NYC
• Ability to work on weekends & holidays.

 Physical Requirements

• Ability to stand and work with clients for long durations of time.
• Occasionally lift, unpack, and pack boxes (up to 25lbs)

In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401 (k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation. 

Salary Range:  $85,000-95,000

At Jennifer Fisher/Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent.  Our job postings include an annual base salary range at the time of employment.  The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.  Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs. 

Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.

Jennifer Fisher/Centric Brands is an Equal Opportunity Employer

Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.

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