Manager, IT, Asia

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Position / Title: IT Manager (Asia)

IT Infrastructure Management:

• Manage and operate the company’s Asia infrastructure, including local and regional networks and servers. Conduct regular audits and assessments to ensure compliance with Group standards
• Follow internal IT service and operational protocols, emphasizing service requests, incident, problem, change, and operations management.
• Review, evaluate and enhance existing system/network architecture and practices for improved efficiency and effectiveness.
• Safeguard assets by planning and implementing disaster recovery and backup procedures, information security, and control structures.
• Ensure the reliability and security of IT systems, monitor network performance, and troubleshoot issues.

Vendor and Contractor Management:

• Identify, evaluate, and manage relationships with IT vendors and contractors.
• Negotiate contracts and ensure compliance with service level agreements (SLAs). Sustain the established SLAs for production applications and systems.
• Oversee Managed Service Providers, ensuring SLA compliance and reporting performance metrics to Corporate IT.
• Work closely with outsourced partners to provide guidance and oversight, ensuring proper processes, support, and service levels are maintained.

IT Procurement:

• Oversee the procurement of IT supplies and equipment.
• Ensure cost-effective purchasing while maintaining quality standards.
• Manage inventory and ensure timely replenishment of supplies.

Internal Operations Facilitation:

• Act as a liaison between the Asia Sourcing and US headquarters.
• Ensure alignment of IT operations with the strategic direction set by the US headquarters.
• Coordinate with internal stakeholders on employee onboarding and upcoming project through IT Infrastructure support (E.g. Laptops, Macs, etc)

Team leadership and development:

• Lead, mentor, and develop a small team IT professional across Asia
• Set clear goals, provide regular feedback, and conduct evaluations that recognize achievements and identify areas for improvement.
• Support team members in their career aspirations and skill development.
• Effectively manage team resources, including workload distribution and project assignments, to optimize efficiency and ensure that all projects are adequately staffed and supported.

Additional Requirements                                                                                                                                       

• Bachelor’s degree in information technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT management, in a multinational company. Sourcing Company / Buying Office Experience is a plus.
• Strong knowledge of IT infrastructure, vendor management, and IT operations.
• Experience in supporting and coordinating Wintel server and Microsoft O365 application suite functionality.
• Demonstrated leadership skills to inspire, motivate, and develop a high-performing team
• Proven track record of driving team results and achieving goals
• Excellent communication and interpersonal skills.
• Proficiency in English and Mandarin.
• Ability to work independently and manage multiple tasks simultaneously.
• Adaptable and flexible attitude, allowing for problem-solving from different angles.
• Ability to work effectively in a multicultural environment.
• Willingness to travel to different office locations within the region as required.

Competency Requirements ((if applicable))                                                                                                                                       

Behavioral Competencies:

• Decision Making
• Communication
• Collaboration
• Conflict Management and Problem Solving
• Driving Execution
• Adaptable and flexible
• Be transparent
• Think positive
• Self-driven

Language Proficiency:

Fluent in: English, Mandarin

Specific Working Conditions

Frequency of Travel: As required.

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Centric Brands is an Equal Opportunity Employer.