Senior Manager, Operations

Operations/Supply Chain

As one of the world’s premier lifestyle brand collectives, we want to ensure that warehouses, factories, retail outlets and on-line retailers all over the world have what they need, when they need it. You’ll be part of a team that leverages leading-edge technology – and innovative solutions – to deliver goods and materials on time, on schedule and in great condition. It’s a career path the offers non-stop challenges and endless variety – along with the opportunity to learn the business from the best.

Centric Brands is looking for a dynamic, creative, and resourceful Senior Manager of Operations to join its team. This individual must be a self-starter and team player who takes initiative, thrives in a fast-paced environment, and is excited about joining a team on a journey to accelerate transformation across Centric Brands.

The Senior Manager of Operations will oversee 3PL network partners on the east Coast to ensure they meet objectives tied to SLA’s – On time shipping, fill rate and quality - reflected in chargeback ratios. The Sr. Manager of Operations is hands on and will be expected to visit multiple sites weekly as directed by the VP, Distribution and Transportation.

Essential Duties and Responsibilities:

• Completes a range of tasks to support processes as defined by management on a daily/monthly and quarterly basis:
• Manage Day to Day operations of the 3^rd Party network to ensure alignment
• Daily Review OORs and inventory records

• Ensure DC’s are aligned with resource to exceed established KPI’s
• Monthly forecasting and performance reviews
• Monthly review of costs, DC and Freight
• Identify areas of opportunity within the supply chain to reduce cost while improving service
• Monitor outbound shipping requirements and freight
• Quarterly business reviews with internal and external partners
• Must be able to effectively interacts with a varied group of peers and third-party partners, to instill collaboration towards process improvements and cost reduction targets.
• Applies knowledge of DC work area processes and procedures to determine best approaches for problem resolution.
• Understands team objectives and service requirements
• Utilizes SAP and Excel to run reports and perform analysis
• Proactively identifies areas of risk, aggressively questioning potential problems and situations.
• Work with Chargeback team to ensure root cause of issue is addressed
• Responds promptly and consistently to changing customer needs and circumstances.
• Conducts weekly meetings with 3PL counterparts. Providing updates on inbound deliveries, sales forecast. Review of SLA’s and chargebacks.
• Such other projects and tasks as directed by the VP of Logistics including, but not limited to:
• Participate in 3^rd Party Startups, temp DC’s and alternative modes of distribution to ensure success
• Product transfers
• New customer on boarding and implementation
• Supply procurement

• 5+ years of relevant experience managing a team in a distribution setting.
• 3PL experience a plus
• Apparel experience a plus
• Able to complete accurate and efficient inventory counts and perform basic mathematical calculations.
• Able to comprehend and perform oral and written instructions as well as communicate processing information to management so that appropriate decisions can be made.
• Requires sound oral and written communication skills.
• Must have strong working knowledge to present solutions to process flow problems.
• Must be able to work independently and in a team environment as assigned.
• Able to maintain a positive, professional, and constructive tone with team members and management.

In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation. 

Salary Range:  $95,200 - $119,000

At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent.  Our job postings include an annual base salary range at the time of employment.  The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process.  Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs. 

Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.

Centric Brands is an Equal Opportunity Employer

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#LI-KG1Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.

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