Senior Manager / Director, Product Integrity

About Us
Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

The Senior Manager/Director of Product Integrity will lead the Product Integrity management efforts for Centric Brands Asia. This role is critical in ensuring regulatory compliance, driving sustainability initiatives, managing KPIs, developing standard operating procedures (SOPs), training vendors/factories, and controlling budgets. The ideal candidate will ensure we deliver the right quality, from the right vendors, on time.

Key Responsibilities
Leadership in Product Integrity Management:

• Drive and oversee all aspects of product integrity across the sourcing hub.
• Act as an advisory body to guide sourcing teams in executing product testing to meet or exceed customer quality requirements and regulatory compliance standards.

Product Performance Standards Development:

• Build and maintain Centric Brands Product Performance Standards and Requirements, including Physical Performance Testing and Regulatory/Chemical Compliance Testing.
• Develop and manage a vendor/supplier product testing scorecard based on established KPIs and metrics to drive continuous improvement.

Digital Workflow Management:

• Serve as the Account Owner on Inspectorio, building and maintaining a digital workflow to ensure record retention and effective data capturing.

KPI Management:

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  • Establish and track key performance indicators to drive operational excellence and monitor product integrity.
  • Develop standard operating procedures and processes to enhance efficiency and compliance.
  Vendor/Factory Training:
  • Develop and implement training programs for vendors and factory teams focused on regulatory compliance and sustainability initiatives.
  • Conduct regular audits and assessments to ensure adherence to training and standards.
  Regulatory Compliance and Sustainability Initiatives:
  • Partner with US Compliance/Legal and customers to support customer-specific and corporate sustainability initiatives.
  • Drive the implementation of corrective action plans (CAP) as appropriate.
  Stakeholder Engagement:
  • Engage relevant stakeholders internally and externally to build strong working relationships and address difficult situations requiring joint intervention and decision-making.
  Budget Management:
  • Manage the divisional budget for the Product Integrity department, ensuring efficient allocation of resources and identifying cost-saving opportunities while maintaining high-quality standards.
  Quality Assurance:
  • Ensure products meet the company's quality standards and customer expectations.
  • Address quality issues promptly and advocate for continuous improvement.

Additional Requirements

• Degree in Textile Chemistry, Chemical Engineering, Environmental Science, or related fields.
• 15+ years of experience in laboratory testing, product integrity, and sustainability-related disciplines, including 5 years in a senior management role.
• Technical knowledge of various textile raw materials, garment manufacturing, quality management, and sustainability-related projects.
• Strong understanding of international compliance standards and sustainability practices.
• Proven leadership skills with the ability to influence cross-functional teams and manage a diverse team effectively.
• Capable of multitasking with an analytical mindset; detail-oriented and embraces diversity.
• Excellent communication and interpersonal skills; proficiency in English and Mandarin.
• Proficiency in data analysis tools and project management is an advantage.
• Ability to meet deadlines; highly detail-oriented and meticulous.
• Proficient in Microsoft Office Suite.

Competency Requirements ((if applicable))

Leadership Commitments:

• Inspire Others
• Grow Talent
• Advance DE&I
• Spark Ownership

Behavioral Competencies:

• Decision Making
• Communication
• Collaboration
• Commitment
• Conflict Management and Problem Solving

Language Proficiency:
Fluent in: English, Mandarin, and Cantonese is plus

Specific Working Conditions
Frequency of Travel: As required.

Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.

Centric Brands is an Equal Opportunity Employer.