Senior Manager, Retail Store Operations

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

• Help to manage key financial aspects of the brand, including payroll, budgets, expenses and inventory.
• Collaborate with key cross-functional business partners to address sales performance trends. Communicate business needs and recommend specific improvements as necessary.
• Diagnose current operational/process issues in the stores. Create and implement a strategy that ensures the proper operational standards are in place to support profitable growth that sustains a competitive service, loyalty and brand position.
• Support new store openings and closings, moves and renovations
• Help to support talent management strategy for the retail field team that ensures proper on-boarding, skills-based training, in-depth product knowledge, service and selling focus and the development of bench strength.
• Build strong relationships throughout the organization that are effective, transparent, and open for the purpose of achieving company-wide performance goals.
• Supervise department operations process and procedure
• Prioritize, with the field team operations and team as first priority, while trouble shooting in various scenarios
• Support Retail Management in execution & follow-up to all corporate directives and procedures
• Analyze & creatively look for improved store systems, decrease operating expenses & continue best practices at the field level
• Develop and update policy & procedure, and point of sale directives as company and field call for adjustments – to align with Corporate Partners

• 4-6 years of Retail experience, luxury preferred
• Operational management experience in a retail environment
• Must have strong time management skills with the ability to complete deliverables on time in an ever-changing / fast-paced working environment
• Exceptional communication skills, both written and verbal, with ability to present information to all levels of management
• Must have comprehensive knowledge & understanding of general Retail Policy and Procedure and Point of Sale (POS) related guidelines
• Must have experience in Retail Store and/or Shop openings
• Must possess comprehensive computer skills that are industry related
• Must be able to prioritize while handling multiple tasks and ability to troubleshoot on a daily basis. 
• Must possess strong follow-up skills and meeting tight deadlines

In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation.

Salary Range: $105,000 - $115,000

At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include an annual base salary range at the time of employment. The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs.

Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.

Centric Brands is an Equal Opportunity Employer

Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.