Ecommerce Manager

Centric Brands is a leading lifestyle brand collective that designs, sources, markets and sells high quality products in multiple segments, including women’s, men’s and kid’s apparel, accessories, entertainment and beauty. Centric Brands is focused on our customers and our brands that will drive the company’s future growth. We are defined by innovation as we seize new opportunities and thrive in an environment informed by creativity and thinking that is both analytical and outside the box. Centric Brands reflects a team built on respect, for others and for the hard work it takes to achieve our goals and build our bright future together.

Jennifer Fisher started her jewelry brand by creating a gold dog tag necklace personalized with her son’s name. What started as one piece turned into something bigger – a way for women to express who they are. Jennifer Fisher jewelry is bold, timeless, and unmistakably you.

Renown jewelry brand Jennifer Fisher is seeking a strategic and hands-on eCommerce Manager to lead the performance, functionality, and growth of our Shopify-based website. This role is ideal for a high-organized, data-driven operator with startup experience and a passion for luxury retail who can balance daily execution with long-term site strategy. Reporting to the VP of Marketing and Digital, this is a hybrid role with 3 days a week in-office (Tuesday – Thursday) at our NYC headquarters in the Empire State Building.

Website Optimization & Conversion:

• Own the eCommerce roadmap with a focus on increasing conversion rates and average order value
• Manage website design and UX enhancements in collaboration with internal teams and developers – with a focus on high-converting customer journeys
• Lead and implement A/B testing initiatives, analyze results, and apply insights to optimize site layout, content, and features based on performance data

Site Operations & Launch Management:

• Lead all site merchandising strategies to ensure product discoverability and alignment with seasonal, marketing, and business priorities
• Manage updates to homepage, collection pages, PDPs, banners, and editorial content to ensure timely and compelling storytelling by partnering with creative and marketing teams to ensure a consistent brand experience
• Ensure all product, content, sale, and campaign launches are executed 100% accurately and on time
• Collaborate with creative team on site photography needs to support launches, including owning the eCommerce photography shotlist
• Maintain a detailed launch calendar and coordinate with cross-functional teams (creative, merchandising, fulfillment, product development, store teams)
• QA site daily for any issues, including monitoring key product inventory (low stock / sold out) and flag issues to the appropriate teams to minimize sales disruption

Search & SEO:

• Lead organic search strategy, optimize metadata, site structure, and content to drive high-intent traffic
• Partner with content and marketing teams to ensure SEO best practices are implemented across all digital touchpoints
• Write clear, compelling, and on-brand product copy for new styles, ensuring SEO best practices and luxury tone of voice

Platform & Tech Management:

• Oversee and optimize Shopify Plus environment including apps, integrations, and custom functionality
• Collaborate closely with developers and platform partners to implement site enhancements, troubleshoot issues, and launch new features
• Maintain and optimize Shopify Plus and integrated tools (apps, APIs, custom builds) to support both scale and innovation

Reporting & Performance Tracking:

• Analyze site performance data on a weekly, monthly, and seasonal basis; provide actionable insights to improve KPIs, including conversion rate, bounce rate, time on site, cart abandonment, and site speed
• Provide actionable insights to the broader team to support decision-making and marketing strategies

• 5+ years of experience in eCommerce, preferably in a DTC or luxury startup environment
• Expertise in Shopify Plus is required; Klaviyo, Google Analytics, and A/B testing tools are a strong plus
• Strong experience managing Shopify Plus and eCommerce tech integrations
• Demonstrated success driving site conversion and managing tech enhancements
• Highly detail-oriented with strong project management; strong organizational skills with the ability to manage multiple projects in a fast-paced environment.
• A proactive problem solver with an analytical mindset and hands-on approach
• Exceptional communication and collaboration skills — able to work seamlessly with design, tech, marketing, merchandising and operations
• Enthusiasm for the Jennifer Fisher brand and an understanding of the luxury consumer

In return, we provide an industry-competitive salary, along with a comprehensive benefits plan (medical, dental, vision) that includes a matching 401(k), Summer Fridays, generous PTO, merchandise discounts, excellent career development opportunities, and a work environment that reflects our industry leadership. Our social impact program, Centric Cares, focuses on volunteerism to make a difference in communities we live and work in and our D&I committee is shaping the future of diversity, equity and inclusion at Centric Brands though workshops, resources and inspiring conversation.

Salary Range: $80,000 - $88,000

At Centric Brands, we believe our people are our greatest asset, and we seek to structure competitive compensation offers to ensure that we are able to attract and retain the best talent. Our job postings include an annual base salary range at the time of employment. The stated base salary range represents our good faith estimate as to what candidates are likely to expect, and we tailor our offers within the range based on several factors, including the selected candidate's educational and professional experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the selection process. Base salary is a part of a total compensation package, which, depending on the position, may also include commission earnings, annual bonus and other Centric Brands sponsored benefit programs.

Be part of our growing community by getting involved with groups, teams and initiatives like Be Green, Be Giving, and Be Celebrated.

Centric Brands is an Equal Opportunity Employer

Please note that Centric Brands will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or telephone call, with a Recruiter and/or company employee(s). We will never ask for any money or payments from applicants at any point in the recruitment process. Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, you may contact your local law enforcement agency and/or visit the Federal Trade Commission website here: https://consumer.ftc.gov/articles/job-scams.

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